DRYPro Saves a Hawaii Vacation

Dr. Arch,

Thank you so very much! TV aside, I cannot begin to tell you how much the DryPro product meant to our family. I cannot help but smile when I think of the moments we were able to share together with our children in Hawaii- many of which would have never happened without the DryPro cast cover.

Like all parents, nothing is more troubling then watching your children be unhappy or distressed over things that seemingly you can do nothing about. We were certainly feeling that way when she broke her leg- not to mention having to watch her emotions as she was told by the doctor she would not be able to go in the water for 6-8 weeks. Her mom is a swim teacher, we live in California, our vacation was planned around mostly water activities in Hawaii- you do the math. Things were pretty sad around our home for the week leading into our trip.

You may notice from the photos we submitted, she is actually wearing an “arm” cover on her leg. Turns out in my haste to try and find anything that may work; I ordered the wrong size leg cover. Once it arrived and we found it was too small, we called and your customer service folks provided us the list of “local” retailers where we could maybe find one in stock. After a number of calls from the list you provided, we found someone about 30 miles away who had a few options in stock. We made the trip (the morning before we were supposed to leave) and were disappointed that he was sold out of the size we needed for her leg. We were able to exchange our mail ordered leg cover at the local retailer for an arm cover that worked just great!!! I am certain there were people wondering why she looked like she had a thumb sticking out of her foot. J

We cannot thank you enough for the product, service and responsive retailer that made for some of the best of family memories!

My only regret is that there is not enough awareness about your products so that others could benefit.

Should you need any other photos from our “Dry Pro vacation” (yes, that what our kids now call that trip), or any additional information from me please just let me know.

Sincerely,

The Martinez Family

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: